General Inquiries

• Shipping and Delivery

  • Physical Bblack Black Cards are delivered within 2-3 weeks of purchase. Tracking information is provided to ensure members can monitor their delivery status. The delivery process is designed to be efficient and secure, ensuring that members receive their cards promptly. Our shipping and delivery service is reliable and fast, ensuring a smooth experience for our members.

• Support and Contact Information

  • Members can contact customer support through the app for assistance with account management, technical issues, and general inquiries. Support is available 24/7 to address any concerns. The customer support team is dedicated to providing prompt and effective assistance to ensure a smooth user experience. Our support team is always available to help, ensuring that members receive the best possible service.